Parking Safe & Sound
How we protect hosts and parkers in South Africa. Every booking, every time.
Want the legal detail for South Africa?
What hosts need to know before listing a parking space.
Protection
How We Protect You
Built into every booking in South Africa. No extras, no asterisks.
Verified Members
Every member verifies their email and phone before they can book or list. Hosts and parkers can earn a Verified Member badge by uploading photo ID through our secure verification process. Anyone who breaches our Terms of Service faces account suspension or termination. We retain booking records, communications, and Handover photos.
The Handover
Snap a photo when you arrive and another when you leave. It takes 10 seconds and creates a timestamped record of the space condition, when it happened, what it looked like. Both sides are covered.
Booking Support
Up to ZAR R10,000 if something goes wrong. If damage or a dispute arises during your booking, you can submit a reimbursement request. We'll review the evidence and may reimburse up to ZAR R10,000 of your documented costs. Included with every booking.
This is not insurance business as defined by the Insurance Act 18 of 2017.
When Things Go Wrong
Most issues, access problems, space unavailable, are resolved in minutes with a direct message. Start there.
Refer back to your arrival and departure photos. Timestamped records help clarify what the space looked like and when.
If you and the host cannot resolve it, contact ParkingFinder support. We retain all booking records and can assist with escalated disputes.
Standards
The House Rules
Park in the right spot
- Use the space you booked. Do not spill into neighbouring bays.
- Vehicle type accuracy matters. List or book what you are actually parking.
Access etiquette
- No subletting. Your booking is not transferable.
- Stick to agreed hours. Early or late access needs host confirmation in advance.
The Handover
- Take your arrival photo before you settle in.
- Return access equipment as agreed with the host.
Related Guides
For the full legal terms, read the Terms & Conditions
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